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Guest reviews

TripAdvisor rating 4.0 from 2189 reviews

TripAdvisor Traveller Rating. Based on 2189 reviews.

Excellent
30.2% 662
Very good
37.1% 812
Average
20.9% 457
Poor
7.3% 159
Terrible
4.6% 100
  • Location 4.0
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0
  • Cleanliness 4.0

Average hotel

Very average hotel , double room was very small and the bathroom is the smallest one I’ve ever been in and it had a big gap under door so no privacy whilst using the toilet. Got woken up both nights with banging and shouting from the coriander and bedrooms. On a positive the hotel was clean and the tram stop was only 2 mins down the round that ran regularly into town centre , next door but one is a nice cafe for breakfast , i had Dutch pancakes and banana smoothie both amazing.

chantelle r 3

Make sure to book a 'superior' room and request a room on a high floor!

This hotel is very clean and in a great location with a tram stop just up the road. The only issues we had were with the rooms. We were first given a tiny double room (barely big enough for one person to move around) but that wasn't a problem, the room was located in the basement directly opposite the kitchen door. It was so loud! We then went to reception to ask to be moved to another room, we were then give a much bigger room, but also underground and it had no window. We didn't mind and accepted the room. However what we didn't realize until we were in bed was that the room was directly under the restaurant and bar and it was so loud. We could hear chairs being moved, footsteps and even voices from the restaurant/bar every night and it kept us up until the early hours every night. If you stay here, I would highly recommend booking a 'superior' room and calling beforehand to request a room on a high floor.

Imogen G 3

Good hotel for the money

Good location, nice clean hotel, would stay much longer than 3/4 nights as the rooms were slightly small. The staff were friendly and exceptional. We were able to drop our bags off before we checked in and the same when we checked out, meaning we could go and explore without our luggage! Overall a great time.

callk2018 4